Water Services

Water Hygiene Monitoring and Control | Zeta

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Expert-Led Compliance Aligned with UK Regulations

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Monitoring programs fully aligned with HSG274, ACOP L8, and HTM 04-01 for hot and cold water systems, cooling towers, and closed systems.

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Nationwide support for risk-specific services including water temperature monitoring and inspections, TMV servicing, and water system sampling.

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Digital-first reporting with real-time water data, enabling fast decision-making and seamless compliance documentation.

Effective water monitoring is an essential tool for managing water systems safely in line with the guidance in HSG274 and ACOP L8—but it’s also essential for safeguarding the health of building occupants and protecting your business from risk. Monitoring water systems, especially for Legionella and other contaminants, is time-consuming, technically complex, and, if done incorrectly, potentially dangerous.

At Zeta, we provide reliable, data-driven water monitoring and control solutions across the UK. Our services are designed to meet the requirements of HSG274, ACOP L8, and HTM 04-01, supporting organisations with robust systems for compliance and safety.

Since 1997, we’ve assisted industrial, commercial, and healthcare sites with water storage tank inspections, water hygiene monitoring, and water sampling. Our technicians use the latest mobile data tools and IoT technology to deliver timely insights, allowing clients to act fast and plan ahead. This is what we call intelligent compliance—minimising risk and reducing long-term cost.

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Expert-Led Compliance Aligned with UK Regulations

Many businesses don’t have the internal capacity to manage water risk effectively. Routine tasks like monthly temperature checks, TMV servicing, or flushing of little-used outlets can quickly become overwhelming, especially when regulatory demands shift.

Zeta removes the burden with a structured, strategic approach. We tailor your water monitoring regime to your system, risk profile, and site requirements. Whether you manage one building or a multi-site estate, we provide actionable insights, not just data.

Our solutions are underpinned by over 25 years of compliance expertise, giving you the assurance that you’re protected, compliant, and prepared.

Zeta's Full Water Monitoring and Control Solutions

We offer a comprehensive range of services designed to monitor, analyse, and control your water systems effectively, including:

  • Remote temperature monitoring
  • Water temperature monitoring and monthly checks
  • Water storage tank inspection and cleaning
  • TMV checks and servicing
  • Closed system testing and analysis
  • Showerhead cleaning and outlet flushing
  • Legionella sampling and Pseudomonas sampling
  • General water hygiene monitoring
  • Supply and replacement of filters and components
  • Risk flagging and compliance documentation

These services are fully scalable and supported by UKAS-accredited laboratories for all sample analysis.

Why Choose Zeta for Water Monitoring?

Zeta isn’t just a supplier—we’re your compliance partner. We take a practical, consultancy-led approach to water monitoring and control, helping clients reduce management time, improve outcomes, and stay audit-ready.

Here’s what makes us different:

  • IoT-enabled technology for real-time risk alerts
  • Friendly, experienced technicians with national coverage
  • Tailored plans for HTM 04-01, ACOP L8, and HSG274 compliance
  • Straightforward digital reporting with prioritised actions
  • Ongoing support, including aftercare and monthly reviews
  • Decades of experience in complex and high-risk environments

With Zeta, there’s no second-guessing. Just clear data, clear steps, and full support.

Supporting a Range of Sites with Tailored Monitoring

We work with facilities managers, estate teams, and compliance leaders across multiple sectors. From commercial buildings and industrial sites to schools, hospitals, and laboratories, our team adapts to your challenges.

Our monitoring strategies consider:

  • Pipework layouts and usage frequency
  • Temperature fluctuations and stagnation risks
  • Required sampling points
  • High-risk areas, including dead legs and cooling towers
  • Relevant guidance, including HTM 04-01 for healthcare

We don’t apply a one-size-fits-all approach—your system, your risks, your solution.

Client responsibilities

As part of the Legionella Control Association’s Standards for Service Delivery we are required to inform you of certain responsibilities that you, as a customer have in relation to the services we provide.

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We offer technology that can support your business.

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We are approved resellers of EvoMetric – Precision IoT monitoring for water.

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Water Compliance Training Courses

Need bespoke Training?

We also offer customised training courses.

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Services for your sector.

  • Healthcare
  • Education
  • Local Authorities
  • Housing
  • Construction
  • National Retail
  • Facility Management
  • Chemical Industry
  • Airports
  • Food and Beverage
  • Charities
  • Leisure

King’s College Hospital NHS Foundation Trust

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Case Study

Zeta Services have been instrumental in revolutionising the Trust’s water management system. From completing an initial Legionella Risk Assessment (LRA) in 2018, to being awarded a contract for all aspects of HTM 04-01 compliance in 2021, Zeta continues to make a difference by focusing on what is really important when it comes to water hygiene.

Paul Balaam, KCH Estates Manager